Timings / Terms / Terminologies

Play Time: The client's total play time which will come from the package chosen. Eg: The "10 Bubble suits / 1 Hour" package has a Play Time of 1 hour. The warm up time and packing DOES NOT affect the Play Time.

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Booking Time: The total court time which includes the warm up session, Play Time, event finishing, and packing time. Eg: If the client's "10 Bubble suits / 1 Hour" package is booked for 10am. The Play Time will begin at 10.15am until 11.15am. The Booking Time will be from 10am until 11.30am.

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Planning / Bookings

Q: What are Bubble Sports MY's Operating Hours?

A: 10am-10pm daily but we operate on a reservation basis and require a booking prior to your event date and time.

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Q: When should I book my session to ensure a hassle free experience?

A: We require clients to book their sessions with us at least 1 week before the event date, but we do recommend a 1 month in advance booking to ensure a smooth process in terms of confirmation and finance.

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Q: When should I make the payment to secure my booking?

A: We require clients to make the full payment at least 1 week before the event date, but we do recommend a 2 weeks in advance in payment to avoid any clerical complications.

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Q: Is there a minimum amount of participants needed for a session?

A: A minimum of 10 participants is required for a session.

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Q: Is there a minimum age requirement to participate?

A: No, but we require participants under the age of 18 to be under the supervision of a parent or an appointed guardian.

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Q: Can I conduct a session as a walk-in customer?

A: No you may not as we operate strictly on a reservation basis.

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Q: Where is Bubble Sports MY located?

A: Our sessions are held at "Sports Garage" which is located at Jalan 19/1, Petaling Jaya. You may also use Waze and search "Bubble Sports MY".

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Q: I wish to conduct a session at a location of my choosing, how should I proceed?

A: We provide delivery services to the client's location, but this service is limited to West Malaysia only. Please contact us for further assistance.

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Q: My session will have more than 10 participants, does that mean I should request for more than 10 bubble suits?

A: That is not required if the number of participants ranges between 10-20 because all games adhere to the 5 on 5 format. And each round only last 5 minutes max, giving participants enough time for a breather before heading back in.

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Q: I wish to conduct a session that involves some sort of "Tournament System" that has prizes and all that, does Bubble Sports MY have such services?

A: Yes we do. During your planning stages with us, we can assist you with procuring prizes for the winners if required. Your session will then be hosted in a tournament format. For more information, please contact us for further assistance.

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Food and Beverage / Catering

Q: Can I bring my own food and beverages?

A: Unfortunately, all outside food and beverages are NOT allowed except for your own bottle. You can however purchase food and beverages at Sports Garage during your session.

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Q: I still wish to bring my own food and beverages, how should I proceed?

A: We would advise against that but if you still wish to, a corkage fee of RM150.00 will be incurred to your session.

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Q: Does Bubble Sports MY provide catering services?

A: Yes we do. Upon client's request, we can provide a list of available caterers for the session.

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Participant / Game Session

Q: What time should I arrive for my session?

A: We highly recommend participants arrive at least 20 minutes before the Play Time begins for a safety briefing and warm-up session which will be provided by our friendly Bubblets (game marshal and facilitator). NOTE: All sessions held on Fridays might be subjected to delays to compensate for our Muslim friends and staff member's prayer time.

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Q: I have read about the game modes but I think I'm still confused about it.

A: Worry not as our friendly Bubblets (game marshal and facilitator) will elaborate on the game modes along with the safety briefing on the day of your session.

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Q: How long does each round last for each game mode? Is it exactly like a football/futsal match?

A: Each round only last 5 minutes max, because the usual format played is "Best of Five". But the formats can be changed upon client's request.

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Q: Are your bubble suits clean? 

A: Yes because we perform servicing and cleaning after each session before storing them to ensure maximum comfort.

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Attire / Clothing

Q: What attire should I be wearing for my session with Bubble Sports MY?

A: We advise participants to wear a comfortable set of track pants accompanied by a t-shirt to ensure maximum comfort during the game. Participants are NOT allowed to wear any accessories and/or clothing with sharp and/or pointed tips as this may puncture our bubbles.

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Q: What type of shoes should I be wearing for my session with Bubble Sports MY?

A: Participants must be wearing a pair of sport shoes to participate in our games. Participants are NOT allowed to participate bare-foot, in slippers, or in spiked shoes (as this may also puncture our bubbles).

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Q: Can I strap on a Go-Pro while in the game?

A: Yes you may, but the management of Bubble Sports MY will not be liable to any damages incurred to said Go-Pro.

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Facilities

Q: Is there a parking garage at Bubble Sports MY?

A: Yes, and there is an ample amount of parking spaces available. Participants are also eligible to have their parking ticket validated at the counter after their session to get a special parking rate of only RM1.00. 

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Q: Are there any shower facilities available at Sports Garage?

A: Yes, there are basic shower facilities available. However, it is a multipurpose cubical with both a shower and urinal in the same cubicle.

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Medical Concerns

Q: I'm afraid of getting injuries, what are the risks?

A: Like any sport, there are risks. As long as participants adhere to the safety regulations and instructions of our Bubblets (game marshal and facilitator) while participating, risks of injury will be kept at the minimal.

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Q: I have previously had a major knee/back/arm injury, can I still participate? 

A: We highly recommend you seek your physician's advice before participating in any sports activity. During your session with us, if you are deemed unfit to continue the activity halfway through, our Bubblets (game marshal and facilitator) will remove you from the game as a safety measure.

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Q: Can die one ah? 

A: Nope! With your cooperation and vigilance in safety, it will ensured that you will have nothing but a bangin' good time!